Can we make reservations?
You can buy tickets online HERE
If you are a party of 8+ please email email@example.com after purchase so we can reserve a section for your group.
We do not seat more than 8 people together, but we can seat the group in a section next to each other. When arriving please do not rearrange the table sections. Please ask staff for assistance and we will be more than happy to organize your group. 18% Gratuity will be added to food and beverage orders for parties of 5 or more.
COVID Protocol and Practices?
We are currently following all Arlington County & Virginia mandates. We currently are not requiring mask or vax cards for entry. We always recommend everyone wear a mask until seated at your table. We are sanitizing high contact areas often and provide sanitizer throughout the theater. Tables, chairs and menus are sanitized between events and staff will be in masks.
What are the policies in place for children?
Our general policy is all events are 21+ with the exception that 7pm shows anyone Under 21 must be accompanied by a parent. No one under 21 will be admitted to 9:30pm showtimes, no exceptions.
Please also refer to individual event description for any updates to certain shows.
Do you require a minimum purchase?
No minimum required. Order as you please.
Do I need to print my tickets?
No. You may use your email confirmation as entry. Will call and cash/credit purchase at the box office is one line. There is not a separate will call area. Please have a valid government issued ID ready at check in.
What is preferred seating or VIP?
Preferred seating is seating closest to the stage. This option is still first come first serve, but it is reserved for preferred seating customers only. VIP tickets will have a description on the purchase page (these tickets will often include a meet & greet or merchandise items).
I purchased tickets, but have not received a confirmation?
Please check spam or junk email folders. All tickets are will call tickets. You will be checked in at the box office upon arrival for the show. You do not need a hard ticket for entry, just a valid ID for check in. If you do not show a charge on your bank or credit card account, the transaction did not complete. Make sure all info including address and zip code are correct at check out. If you need further assistance, you can email firstname.lastname@example.org (please note: responses might take up to 24 hours).
Do you offer food, specials?
Please view our food and drink menu here. Specials vary, but if available they will be listed on premise.
Is the venue handicap accessible?
Yes we are handicap accessible. If you would like to reserve a handicap accessible seat please email email@example.com
What is the capacity?
How do I buy tickets?
What are box office hours?
Box office will open at Doors Open time for each event. We only presell tickets through our website online. The Box Office is no longer staffed during the week.
Where do I park?
The Drafthouse parking lot is behind the McDonalds located next to us (see picture below). There are 2 large signs (one sign reads "NO FRINGE PARKING"). This is free parking. There is also street parking and parking on the first level of the Avalon Apartment complex located across the street from the Drafthouse. Please make sure to pay meters accordingly.
When should we arrive for shows?
We always recommend arriving at doors open or as close to as possible. We are a first come first serve seating, so arrive early to get the best seats and fastest service!
Can I bring food and beverage in?
No outside food, beverages, or beverage containers (including coffee and water bottles) may be brought inside the venue. We will not hold or store outside food/beverages. Best bet is not to bring them.
Do you allow photography and or video/audio recordings?
Absolutely no photography or audio/video recording allowed. You will be asked to exit the theater as content of the show is property of performers.
Do you have a coat check?
Are animals allowed, policies?
No pets are allowed. Please email firstname.lastname@example.org for service animal requests.
Is there an ATM onsite?
What is the dress code?
Shirts and shoes are required, otherwise casual.
What is the refund / exchange program?
No Refunds for all events, unless event is cancelled by the venue.
What are the prohibited items?
Pets (service animals are allowed), alcohol, drugs, laser pointers, banners, backpacks, flyers, outside food & beverage or weapons of any kind. Purses and bags will be searched upon entry.
What is the code of conduct, guest expectation?
Be an adult. Heckling or show disruption will not be tolerated and will result in dismissal from the theater.
We are a non-smoking venue. Including: Cigarettes, Cigars & Vaping
Do you sell merchandise?
Not at this time. Coming Soon!
If a show is cancelled for a weather related reason we will contact all ticket holders via email with all options for show transfers or refunds.